Terms of Service

Last Updated: November 30, 2024

1. Agreement to Terms

By accessing or using MintUp's services, website, and CRM platform (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

2. Services Description

MintUp provides digital marketing and CRM services, including but not limited to:

• Contact management
• Marketing automation
• Website building and hosting
• Appointment scheduling
• Payment processing
• Campaign management
• Analytics and reporting
• Lead capture and tracking
• Email marketing campaigns

3. Account Registration and Security

3.1 Account Creation

You must provide accurate information when creating an account and keep it updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

4. Subscription and Payments

4.1 Fees

• Fees are based on the subscription plan selected
• All fees are exclusive of applicable taxes
• Payments are non-refundable unless otherwise required by law

4.2 Billing

• Recurring billing on a monthly basis
• Automatic renewal unless cancelled
• Payment must be made through approved payment methods

5. User Responsibilities

You agree to:

• Comply with all applicable laws and regulations
• Not violate any third-party rights
• Not use the Services for illegal or unauthorized purposes
• Not attempt to gain unauthorized access to the Services
• Not transmit malicious code or conduct security attacks

6. Content and Data

6.1 Your Content

You retain ownership of your content but grant us necessary licenses to provide the Services.

6.2 Prohibited Content

You may not upload or transmit content that is:

• Illegal or promotes illegal activities
• Infringing on intellectual property rights
• Malicious or harmful
• Spam or unauthorized advertising
• Violating privacy rights

7. Service Level Agreement

7.1 Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service.

7.2 Support

Support is provided according to your subscription level.

8. Intellectual Property

8.1 Our IP

The Services, including software, designs, and content, are protected by intellectual property rights owned by MintUp.

8.2 License

We grant you a limited, non-exclusive license to use the Services as intended.

9. Limitation of Liability

9.1 Disclaimer

Services are provided "as is" without warranties of any kind.

9.2 Limitation

Our liability is limited to the amount paid for Services in the previous 12 months.

10. Termination

10.1 By You

You may terminate your subscription with notice per your plan terms.

10.2 By Us

We may terminate or suspend Services for violations of these Terms.

11. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of the Services.

12. Changes to Terms

We may modify these Terms with notice. Continued use constitutes acceptance of changes.

13. Governing Law

These Terms are governed by [applicable jurisdiction] law.

14. Contact Information

For questions about these Terms, contact us at [contact information].