Privacy Policy

Last Updated: November 30, 2024

1. Introduction

MintUp ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing and CRM services, website, and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email, phone number, business address)
• Business information
• Payment information
• Account credentials
• Communications with us
• Client and lead information you input into the CRM
• Website content and marketing materials you create using our platform

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Analytics data regarding marketing campaigns and website performance

3. How We Use Your Information

We use collected information to:

• Provide and maintain our Services
• Process payments and transactions
• Send administrative communications
• Provide customer support
• Monitor and analyze usage patterns and trends
• Improve our Services
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners who assist in operating our Services
• Third-party integrations you choose to enable
• Legal authorities when required by law
• Business successors in the event of a merger, acquisition, or sale
• Other parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your data subject to legal requirements and legitimate business needs.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Disable cookies through your browser settings

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our Services or via email.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at [contact information].